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Found 30 from your keywords: Subject : "Customer services"

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The innovator's dilemma : when new technologies cause great firms to fail

Author(s) : Christensen, Clayton M. -

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The consumer in public services : choice, values and difference

Author(s) : Greener, Ian - Powell, Martin A. -

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Truth, lies, and advertising : the art of account planning

Author(s) : Steel, Jon -

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Effective customer care

Author(s) : Wellington, Patricia -

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Build for change : revolutionizing customer engagement through continuous digital innovation

Author(s) : Trefler, Alan -

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Foundations of IT service management : with ITIL 2011

Author(s) : Orand, Brady -

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Value proposition design : how to create products and services customers want

Author(s) : Osterwalder, Alexander -

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The social media strategist : build a successful program from the inside out

Author(s) : Barger, Christopher -

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Measure what matters : online tools for understanding customers, social media, engagement, and key relationships

Author(s) : Delahaye Paine, Katie -

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Customer service : a practical approach

Author(s) : Harris, Elaine K. -

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