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The consumer in public services : choice, values and difference
The consumer in public services critiques established assumptions surrounding citizenship and consumption. Drawing on empirical research, it challenges existing stereotypes about the 'consumer as chooser' and shows how we must develop a more sophisticated understanding of consumers, examining their place and role as users of public services.
- Edition
- -
- ISBN/ISSN
- 9781847421807
- Collation
- 288 p. ; 24 cm.
- Series Title
- -
- Call Number
- 320.441 Gre c
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