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Found 1 from your keywords: author=Berners, Philip
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The practical guide to achieving customer satisfaction in events and hotels
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Berners, PhilipMartin, Adrian

The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the fourth title in the Routledge Series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels. Typical to the other titles in the series, this latest book is written in a logical format and contains practical tips drawn from real…

Edition
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ISBN/ISSN
9780367723859
Collation
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Series Title
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Call Number
647.94068 Ber p
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