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Best practices : Building your business with customer-focused solutions

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Hiebeler, Robert Ketteman, Charles Kelly, Thomas B

Edition: -
ISBN/ISSN: 0684834537
Collation: 240 hlm. ; 25 cm.
Series Title: -
Call Number: 658.81221 Hie b

Edition: -
ISBN/ISSN: 0684834537
Collation: 240 hlm. ; 25 cm.
Series Title: -
Call Number: 658.81221 Hie b

Availability1

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Customer service : a practical approach. Sixth Pearson New International Edition

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Harris, Elaine K.

Edition: Sixth Pearson New International Edition
ISBN/ISSN: 9781292040356
Collation: -
Series Title: -
Call Number: 658.812 Har c

Edition: Sixth Pearson New International Edition
ISBN/ISSN: 9781292040356
Collation: -
Series Title: -
Call Number: 658.812 Har c

Availability2

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Value proposition design : how to create products and services customers want

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Osterwalder, Alexander Pigneur, Yves Smith, Alan Bernarda, Gregory

In this book, you'll learn the simple but comprehensive process of designing and testing value propositions, taking the guesswork out of creating products and services that perfectly match customers' needs and desires. Glossary : page 276-277. Index : page 282-290.

Edition: -
ISBN/ISSN: 9781118968055
Collation: xxv, 290 p. ; 19 cm.
Series Title: The Strategyzer Series
Call Number: 658.81221 Ost v

Availability5

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