Love thy customer : creating delight, preventing dissatisfaction, and pleasin…

Edition

-

ISBN/ISSN

9780071448024

Collation

ix, 133 hlm. ; 24 cm.

Series Title

-

Call Number

658.81222 Bri l

Customer relationship management. Second Edition

Edition

Second Edition

ISBN/ISSN

9780273774952

Collation

-

Series Title

-

Call Number

658.812 Pee c

Services marketing : integrating customer focus across the firm. Seventh Edition

Edition

Seventh Edition

ISBN/ISSN

9781260083521

Collation

514 p. ; 26 cm.

Series Title

-

Call Number

658.8 Zei s

Time, Rites and Festivals in Bali

Edition

-

ISBN/ISSN

9789798926303

Collation

224 p.

Series Title

-

Call Number

390.95985 Dar t

ITIL Service Operation

Edition

-

ISBN/ISSN

9780113313075

Collation

xi, 370 p. ; 28 cm.

Series Title

-

Call Number

004.0688 Ste i

Services marketing : people, technology, strategy. Ninth Edition

Edition

Ninth Edition

ISBN/ISSN

9781944659820

Collation

665 p. ; 28 cm.

Series Title

-

Call Number

658.822 Lov s

User research : improve product and service design and enhance your UX resear…

This book tells how to Put the consumer back into the heart of your campaigns with this bestselling guide to user experience and research, offering practical and straightforward advice on the most up-to-date research methods. Index: page 317-323.

Value proposition design : how to create products and services customers want

In this book, you'll learn the simple but comprehensive process of designing and testing value propositions, taking the guesswork out of creating products and services that perfectly match customers' needs and desires. Glossary : page 276-277. Index : page 282-290.

Variety of indonesian traditional costumes : archipelago heritage

Edition

-

ISBN/ISSN

-

Collation

277 p. ; 31 cm.

Series Title

-

Call Number

Ref 746.662 Kem v

The Basic Waiter & Waitress Training Manual

Edition

-

ISBN/ISSN

9798640953008

Collation

51 p. ; 23 cm.

Series Title

-

Call Number

647.95 Mik b

Build your community : turn your connections into a powerful online community

Edition

-

ISBN/ISSN

9781292329994

Collation

-

Series Title

-

Call Number

658.812 Mil b

The practical guide to achieving customer satisfaction in events and hotels

Edition

-

ISBN/ISSN

9780367723859

Collation

-

Series Title

-

Call Number

647.94068 Ber p

Orchestrating experiences : collaborative design for complexity

Edition

-

ISBN/ISSN

9781933820736

Collation

316 p. ; 23 cm.

Series Title

-

Call Number

658.812 Ris o

Indonesia di Mata Orang Jepang

Edition

-

ISBN/ISSN

9789797096755

Collation

144 p. ; 21 cm.

Series Title

-

Call Number

392 Kat k

Passport Taiwan : your pocket guide to Taiwanese business, customs & etiquette

Bibliografi dan Indeks

7 Kebiasaan Orang Yang Nyebelin Banget

Edition

-

ISBN/ISSN

9789797098209

Collation

208 p. ; 19 cm.

Series Title

-

Call Number

390.0072 Man k

Customer service : skills for success

Edition

-

ISBN/ISSN

9781260092509

Collation

453 p. ; 28 cm.

Series Title

-

Call Number

658.812 Luc c

Talk To Your Customer This Way

Edition

-

ISBN/ISSN

9786020439037

Collation

-

Series Title

-

Call Number

658.8122 Lia t

Humans of New York : Stories

Edition

-

ISBN/ISSN

9781250058904

Collation

-

Series Title

-

Call Number

974.71 Sta h

Archipelago : a journey across Indonesia

Edition

-

ISBN/ISSN

9781925078602

Collation

-

Series Title

-

Call Number

959.804 Bur a