Ongoing crisis communication : Planning, managing, and responding. Third Edition

Crisis communication is the life blood of crisis management: when communication is ineffective so is the crisis management effort. This book emphasizes the role of communication throughout the crisis management process. W. Timothy Coombs uses a three-staged approach to crisis management - pre-crisis, crisis, and post-crisis. He reviews the latest research, explains how crisis communication can …

Crisis in organizations II

This volume examines the work in the field of crisis management and provides detailed research and advice on preventing and managing crisis. The book includes an analysis of over 1400 disasters and this allows the reader to benefit from the learning curve of those confronted with real crisis.

Successful negotiation : How to create a win-win situation. Second Edition

Updated and expanded, this new edition contains advice on improving business communication skills. Examples and exercises are provided to allow readers to monitor their progress.

101 Ways to Negotiate more Effectively

From interviewing a potential employee to giving a presentation, this handbook provides solutions to 101 different communication problems. It seeks to enable the reader to avoid the pitfalls and convey their message successfully.

30 minutes to - negotiate a better deal

Part of a series of pocket guides that aim to enable the reader to master a new skill in just 30 minutes, 30 Minutes to Negotiate a Better Deal contains tips on negotiating more effectively so that the reader can close deals in under half an hour.

The Sunday times : Making innovation happen

The benefits of innnovative organisation; different types of ideas and how to inspire them; how to make your company embrace innovation; how to sustain innovation.

Crisis Management & Public Relations; Mengatasi Krisis, Memulihkan Citra

Edition

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ISBN/ISSN

9789790623026

Collation

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Series Title

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Call Number

658.405 Sup c

Konflik dan Manajemen Konflik Teori, Aplikasi dan Penelitian

Edition

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ISBN/ISSN

9786028555759

Collation

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Series Title

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Call Number

658.405 Wir k

Successful negotiating : Getting what you want in the best way possible

To help readers learn how to become a confident and successful negotiator, Forsyth reveals in clear, practical terms the best techniques, strategies and ploys of expert negotiating and bargaining.