Originally published as: How to generate word of mouth advertising. Los Angeles : The Americas Group, 1995
Bibliografi dan Indeks
Terdapat 3 kopi
Terdapat 2 kopi
Bibiliografi dan Indeks
Originally published: How to conduct win-win performance appraisals. National Press Publications, 1994, Terdapat 3 kopi
Terdapat 2 kopi
Articles originally published in the Harvard business review, Companion volume to: Keeping customers, Includes bibliographical references and index.
Indeks
Interpersonal communication. Added tittle
Originally published: Menlo Park, Calif. : Crisp, 1995. Terdapat 2 kopi