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Excellent Career Begins with Excellent Education
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BI Corner 2ND
Kampus Menara Kompas
My Library
Pre School
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"CUSTOM"
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The innovator's dilemma : when new technologies cause great firms to fail
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: Christensen, Clayton M. -
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Barna trends 2018 : what's new and what's next at the intersection of faith and culture
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: Barna Group -
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The consumer in public services : choice, values and difference
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: Greener, Ian - Powell, Martin A. -
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The social customer : how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers
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: Metz, Adam -
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Truth, lies, and advertising : the art of account planning
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: Steel, Jon -
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Effective customer care
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: Wellington, Patricia -
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The Retargeting playbook : how to turn web-window shoppers into customers
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: Berke, Adam - Vaccarello, Lauren - Fulton, Gregory -
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Employees first, customers second : turning conventional management upside down
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: Nayar, Vineet -
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Build for change : revolutionizing customer engagement through continuous digital innovation
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: Trefler, Alan -
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Wuthering Heights
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: Brontèˆ, Emily -
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Great Expectations
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: Dickens, Charles -
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Behavioral marketing : delivering personalized experiences at scale
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: Walters, Dave -
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Customer relationship management : concepts and technologies 3rd edition
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: Buttle, Francis -
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Foundations of IT service management : with ITIL 2011
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: Orand, Brady -
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The social media strategist : build a successful program from the inside out
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: Barger, Christopher -
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Managing customer experience and relationships : a strategic framework 3rd edition
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: Peppers, Don - Rogers, Martha -
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Measure what matters : online tools for understanding customers, social media, engagement, and key relationships
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: Delahaye Paine, Katie -
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Customer service : a practical approach
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: Harris, Elaine K. -
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Urang Kanekes : Baduy people
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: Hasman, Don -
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The community manager's playbook : how to build brand awareness and customer engagement
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: Perkins, Lauren -
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