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Found 1 from your keywords: author=Shapiro, Benson P
cover
Seeking customers
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Sviokla, John JShapiro, Benson P

Articles originally published in the Harvard business review, Companion volume to: Keeping customers, Includes bibliographical references and index.

Edition
-
ISBN/ISSN
9780875843322
Collation
xviii, 343 hlm. : ilus ; 25 cm.
Series Title
Harvard business review book series
Call Number
658.834221 Svi s