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Services marketing integrating customer focus across the firm 8th Ed.
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: Bitner, Mary Jo - Zeithaml, Valarie A. - Gremler, Dwayne D. - Mende, Martin -
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Technology entrepreneurship : taking innovation to the marketplace 3rd Ed.
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: Duening, Thomas N. - Hisrich, Robert D. - Lechter, Michael A. -
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Understanding photojournalism
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: Good, Jennifer - Lowe, Paul -
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Strategic management : competitiveness & globalization : concepts and cases
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: Hitt, Michael A - Ireland, R. Duane - Hoskisson, Robert E - Harrison, Jefrey S -
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Enterprise systems for management
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: Motiwalla, Luvai - Thompson, Jeffrey -
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The design thinking playbook : mindful digital transformation of teams, products, services, businesses and ecosystems
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: Lewrick, Michael - Leifer, Larry J. - Link, Patrick - Langensand, Nadia -
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The design thinking playbook: Transformasi digital jitu untuk tim, produk, layanan, bisnis, dan ekosistem
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: Lewrick, Michael - Link, Patrick - Langensand, Nadia - Yuniasari Shinta Dewi - Leifer, Larry -
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Everyday emotional intelligence : big ideas and practical advice on how to be human at work
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: Goleman, Daniel - Achor, Shawn - McKee, Annie -
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The art and discipline of strategic leadership : Pemikiran strategis untuk merealisasikan visi organisasi
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: Freedman, Mike - Tregoe, Benjamin B -
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Continuous cost reduction through lean-Sigma Approach : Strategi dramatik reduksi biaya dan pemborosan menggunakan pendekatan lean Sigma
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: Gaspersz, Vincent -
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Organizations: Behavior, Structure, Processes
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: Gibson, James L. -
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Harvard Business Review on The Persuasive Leader
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: Harvard Business -
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Business policy and strategic management
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: Kazmi, Azhar -
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How to beat your competitors
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: Fisher, John G -
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Ultimate Performance Management
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: Russell, Linda - Russell, Jeffrey -
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How to be a better¿ Leader : Menjadi pemimpin efektif
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: White, Rupert Eales -
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Bussiness Process Management : A Rigorous Approach
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: Ould, Martyn A -
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Organization Development and Transformation: Managing Effective Change (sixth ed)
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: French, Wendell L - Bell, Cecil H -
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Digital Wars: Apple, Google, Microsoft dan pertempuran meraih kekuasaan atas internet
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: Arthur, Charles -
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The dawn of industry : 1750 to 1810
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: The Reader's Digest Association Limited - Lewis, Peter -
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