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The practical guide to achieving customer satisfaction in events and hotels
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: Berners, Philip - Martin, Adrian -
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Hotel accommodation management
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: Wood, Roy C. -
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Hotel housekeeping : training manual 2nd Ed.
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: Andrews, Sudhir -
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Modern hotel operations management
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: Chibili, Michael N -
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Developing hospitality properties and facilities 2nd Ed.
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: Ransley, Josef -
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Textile and Laundry in Hotel Industry
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: Grover, Naresh -
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Hotel front office training manual with 231 SOP
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: Tanji, Hotelier -
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Front office management in hospitality lodging operations
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: Casado, Matt A -
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Hotel Front Office : A Training Manual 3rd edition
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: Andrews, Sudhir -
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Dahsyatnya Pengelolaan Sumber Daya Manusia dalam Bisnis Perhotelan
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: Haryono, Ph -
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