Hotel housekeeping : a training manual. Second Edition

Edition

Second Edition

ISBN/ISSN

9780070655713

Collation

302 p. ; 24 cm.

Series Title

-

Call Number

647.94 And h

Hotel Front Office : A Training Manual. Third Edition

Edition

Third Edition

ISBN/ISSN

9781259026935

Collation

xxviii, 380 p. ; 24 cm.

Series Title

-

Call Number

647.94 And h

Developing hospitality properties and facilities. Second Edition

Developing Hospitality Properties and Facilities sets out some of the key issues in developing hospitality properties from the hospitality manager's perspective. From the original concept, through each part of the process, it provides an essential guide for students and professionals on how to manage hospitality facilities to their best effect, using a model-based insight into the process in an…

Front office management in hospitality lodging operations. Third Edition

An Instructor's Manual is available to institutions adopting the book. Please contact: [email protected] Front Office Management in Hospitality Lodging Operations offers comprehensive coverage of topics related to front office operations, including a review of technologies currently in use, and an array of situations students and professionals re bound to find on the job. Written with the fut…

The practical guide to achieving customer satisfaction in events and hotels

The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the fourth title in the Routledge Series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels. Typical to the other titles in the series, this latest book is written in a logical format and contains practical tips drawn from real…

Hotel accommodation management

This book offers students a uniquely concise, accessible and comprehensive introduction to hotel accommodation management. International case studies illustrating examples of practice in the industry are integrated throughout along with study questions and other features to aid understanding and problem solving.

Modern hotel operations management

A comprehensive and wide-ranging introduction to operational hotel management, this textbook brings together business administration, management and entrepreneurship into a complete overview of the discipline. Essential reading for students of hospitality management, the book also benefits from online support materials including student tests, a glossary and PowerPoint slides.

Textile and Laundry in Hotel Industry

Edition

-

ISBN/ISSN

9789351118718

Collation

293 p. ; 25 cm.

Series Title

-

Call Number

647.9 Gro t

Hotel front office training manual with 231 SOP

Recommended: Download Ebook Version (PDF) of this book fromhere: http://www.hospitality-school.com/training-manuals/front-office/Front Office or Front Desk of a hotel is the most important place. It is treated as the nerve center or brain or mirror of the hotel. The first hotel employees who come into contact with most guests when they arrive are members of the front office. These people are mo…

Dahsyatnya Pengelolaan Sumber Daya Manusia dalam Bisnis Perhotelan

Edition

-

ISBN/ISSN

9786022499640

Collation

-

Series Title

-

Call Number

647.94068 Har d