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Human resources management in the hospitality industry

Human Resources Management in the Hospitality Industry, 2nd Edition helps today’s hospitality professional be an expert at managing many functions. In every segment of the hospitality industry, recruiting, selecting, orienting, training, and retaining outstanding staff members are always challenging tasks, but every manager must master them. Hospitality managers now need to be familiar with rising labor costs, increasing competition for quality staff, changing employees’ attitudes, evolving guest expectations and a proliferation of new laws that impact human resources policies and activities.

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Detail Information

Series Title

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Call Number

647.94068 Hay h

Publisher

Hoboken : Wiley., 2016

Collation

297 p. ; 29 cm.

Language

ISBN/ISSN

9781118988503

Classification

647.94068

Content Type

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Media Type

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Carrier Type

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Edition

2

Subject(s)

HOSPITALITY INDUSTRY -- PERSONNEL MANAGEMENT

Specific Detail Info

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Statement of Responsibility

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