CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers

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CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers

Statement of Responsibility

Author(s)

Greenberg, Paul - Personal Name

Grade (for Thesis)

Edition

Call Number

658.812 Gre c

ISBN/ISSN

9780071590457

Subject(s)

CUSTOMER RELATIONS
Electronic commerce

Classification

658.812

Series Title

GMD

Language

English

Publisher

Mc-Graw Hill

Publishing Year

2010

Publishing Place

New York

Collation

662 p. ; 23 cm.

Specific Detail Info

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