Hibah Silvanus Alvin
This book provides a comprehensive practitioner's view of how SMAC (social, mobile, analytics, and cloud)technologies are impacting the entire banking eco-system as well as the key stakeholders, namely customers, employees and partners. The book also covers SMAC + aspects like AI, Machine Learning, chatbots, and RPA (Robotic Process Automation).
This book establishes an informed theoretical and methodological basis for research using Mixed Methods approaches to Social Network Analysis.
Bibliografi: page 227-271
Bibliografi: halaman 333-344.
Bibliografi: halaman 224-227. Indeks: halaman 228-235
Bibliografi: halaman 127-128. Indeks: halaman 129-133
Bibliografi: halaman 377-384