Excellent Career Begins with Excellent Education

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Found 1 from your keywords: author=Maxwell, Dorothy

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Phone skills for the Information Age. Third Edition

This five-hour program teaches proper phone use to help students develop and maintain professional relationships, project a positive company image, and provide reliable service. Phone Skills for the Information Age features realistic situations and problems found in today's increasingly complex business environments. The text includes reinforcement exercises, self-assessments, case studies, ref…

Edition: Third Edition
ISBN/ISSN: 9780073017273
Collation: 142 p. ; 28 cm.
Series Title: -
Call Number: 651.73 Max p

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