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Found 1 from your keywords: author=Hyken, Shep
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The cult of the customer : create an amazing customer experience that turns s…
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Hyken, Shep

In today’s competitive business climate, you can’t just satisfy your customers. You have to be better than that, giving them experiences that they won’t forget. Author Shep Hyken has spent twenty-five years studying great companies and the evangelists they create. In The Cult of the Customer, Hyken shows how to design a strategy that leads both customers and employees through five distinc…

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ISBN/ISSN
9780470404829
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658.81222 Hyk t
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