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Services marketing : people, technology, strategy. Ninth Edition
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: Lovelock, Christopher - Wirtz, Jochen -
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Service Marketing: People, Technology, Strategy. Sixth Edition
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: Lovelock, Christopher - Wirtz, Jochen -
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Services marketing : people, technology, strategy. Eighth Edition
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: Wirtz, Jochen - Lovelock, Christopher H -
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Essentials of services marketing 4th Ed.
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: Wirtz, Jochen -
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Pemasaran Jasa Manusia, Teknologi, Strategi (Edisi 7, Jilid 2)
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: Lovelock, Christopher - Wirtz, Jochen - Mussry, Jacky -
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