A new, thoroughly updated edition of a comprehensive overview of knowledge management (KM), covering theoretical foundations, the KM process, tools, and professions. The ability to manage knowledge has become increasingly important in today's knowledge economy. Knowledge is considered a valuable commodity, embedded in products and in the tacit knowledge of highly mobile individual employees. Kn…
Introduction: Being the kind of boss people love to work for -- The s-curve of learning -- The seven accelerants of learning and growth -- Recruiting and hiring -- Managing the hungry new hire -- Playing to their strengths -- Managing masters -- Helping people leap to new learning curves -- Conclusion: Getting started
Today's marketplace is fueled by knowledge. Yet organizing systematically to leverage knowledge remains a challenge. Leading companies have discovered that technology is not enough, and that cultivating communities of practice is the keystone of an effective knowledge strategy. Communities of practice come together around common interests and expertise- whether they consist of first-line manage…