Effective Training: Systems, Strategies, and Practices is the first book to put training into the larger context of an organization's overall objectives and strategy. The book also presents a comprehensive model of the training process, guiding the reader step-by-step from initial needs analysis through the evaluation of a training program's effectiveness; shows the relationship between trainin…
Approaches to Training and Development provides a comprehensive and practical introduction to the field of organizational training and human-resource development. It surveys the methods, functions, and goals of training--from needs assessment to implementation--illustrating each step of an effective training program. This new edition includes updates throughout, with fresh examples and current …
Raymond Noe's Employee Training and Development sets the standard in this course area. First introduced in 1998, ETD became the market-defining text within 6 months of publication. Its popularity is due to its lively writing style and relevant examples of the most up-to-date developments in training, research and practice, including the strategic role of training and the use of new technologies…
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Retail Services is print only. Retail Services is a dynamic new learning resource that will equip students with the knowledge and skills they need for a challenging and rewarding career in retail and related fields. This text provides completecoverage of Certificate III in Retail in the SIR11 Retail Services Training Package. Australian case studies,activities and examples engage students with …