The phenomenon returns! Originally published in 1987, The Book of Questions, a New York Times bestseller, has been completely revised and updated to incorporate the myriad cultural shifts and hot-button issues of the past twenty-five years, making it current and even more appealing. This is a book for personal growth, a tool for deepening relationships, a lively conversation starter for the fam…
"Kebanyakan dari kita merasa kurang yakin berada dalam beberapa situasi–apakah itu saat memasuki ruang yang disesaki orang tak dikenal, di dalam sebuah pesta, berbicara di hadapan audiensi, menghadiri sebuah acara sosial, maupun hanya bertatap muka. Buku ini memberi tahu cara untuk memasuki setiap situasi, berapa pun jumlah atau dari jenis apa pun orang yang terdapat di dalamnya, dengan penuh…
This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations. 24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the …