Learning can confer a competitive advantage on organisations which aim for excellence through educating their staff, integrating the learning process into every activity. This book shows managers how to encourage lifelong learning in staff.
With more than 1,000,000 copies in print, "How to Make a Habit of Succeeding" sits among the canon of motivational books. Renowned motivational speaker and executive Mack R. Douglas presents his readers with the task of learning the power of purpose and cultivating that purpose into lasting success in all endeavors. It begins as a realization that there is something more to life than what you'v…
For the past five years, Arthur Andersen has been gathering, sorting, and condensing data from the world-class companies it works with to compile its Global Best Practices Database. Now, for the first time, Arthur Andersen shares its understanding of how more than forty best-practices companies focus on their customers, create growth, reduce cost and increase profits. Managers of any business i…
Offering guidance on all aspects of modern management, from effective time and stress management to interpersonal skills, this updated text includes 11 new chapters. It reveals how to develop an effective management style and master team building skills, as well as how to appreciate employees' work. There is an emphasis on the importance of moving beyond the organizational chart and witnessing …
First edition entitled Creating world class quality organisation: 10 essentials for business success, published 1995.
Intelligent Manufacturing explains how appropriate use of information technology underpinned by effective management techniques can simplify, integrate and automate the manufacturing process without necessarily requiring high investment of complex systems. An appropriate information strategy supported by innovative management is the key to continuous manufacturing improvement.
Part of a series of pocket guides that aim to enable the reader to master a new skill in just 30 minutes, 30 Minutes Before Your Job Interview provides tips to prepare and relax the reader before any job interview.
A guide for managers and supervisors in order to help them recognize and apply practical delegation skills. Preparation, employee selection and the role of management are subjects which the text considers. The author has also written Team Building.
Managing International Business is aimed at managers who require a guide to developing their business operations on an international scale. It draws on the experience of world class companies at the forefront of thinking in terms of international business and contains examples from real companies. Worksheets, summaries and exercises ensure that the theory is related to real life. Key features i…
This guide aims to help business managers assess their leadership potential. It indicates areas which require attention and demonstrates how to develop personality power, role power and knowledge power. The text is supported by questionnaires, checklists, exercises and case studies.
Life at work is changing rapidly. Growing competitive pressures are forcing changes in the ways companies are organised and the influence of IT is leading to new forms of organisation and new forms of working. For managers this poses a considerable threat but if the correct approach is taken it can create new opportunities. In identifying the concept of the flexi manager and describing the comp…
Davis proposes enhancement of management style and content to accommodate to and benefit from the changes wrought by new technology.
Most companies see customer care as a vital part of their organization. This text contains hints and tips to help managers and staff organize and facilitate customer care and demonstrates how customer care in organizations large and small can grow from satifactory to excellent.
Step-by-step guidance on creating internal controls to manage risk Internal control is a process for assuring achievement of an organization's objectives in operational effectiveness and efficiency, reliable financial reporting, and compliance with laws, regulations, and policies. Index : page 385-405
Elementary Linear Algebra: Applications Version, 12th Edition, gives an elementary treatment of linear algebra that is suitable for a first course for undergraduate students. Included Index
With this book, Python developers will learn the practical tools and concepts they need to use these capabilities today. Index : page 393-403