Ongoing crisis communication : Planning, managing, and responding. Third Edition

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Ongoing crisis communication : Planning, managing, and responding. Third Edition

Crisis communication is the life blood of crisis management: when communication is ineffective so is the crisis management effort. This book emphasizes the role of communication throughout the crisis management process. W. Timothy Coombs uses a three-staged approach to crisis management - pre-crisis, crisis, and post-crisis.

Statement of Responsibility

Author(s)

Coombs, W. Timothy - Personal Name

Grade (for Thesis)

Edition

Third Edition

Call Number

658.405 Coo o

ISBN/ISSN

9781412983105

Subject(s)

CONFLICT MANAGEMENT, CRISIS MANAGEMENT
Communication in management

Classification

658.405

Series Title

GMD

Text

Language

English

Publisher

SAGE

Publishing Year

2012

Publishing Place

United Kingdom

Collation

231 p.

Specific Detail Info

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