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Love thy customer : creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers

Two bestselling authors deliver proven tactics for exceptional customer service in today's consumer-driven market.

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Detail Information

Series Title

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Call Number

658.81222 Bri l

Publisher

United States of America : McGraw-Hill., 2006

Collation

ix, 133 hlm. ; 24 cm.

Language

English

ISBN/ISSN

9780071448024

Classification

658.81222

Content Type

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Media Type

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Carrier Type

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Edition

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Subject(s)

CUSTOMER RELATIONS, CUSTOMER SERVICES

Specific Detail Info

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Statement of Responsibility

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