Text

How to be a better at customer care

Most companies see customer care as a vital part of their organization. This text contains hints and tips to help managers and staff organize and facilitate customer care and demonstrates how customer care in organizations large and small can grow from satifactory to excellent.

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Detail Information

Series Title

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Call Number

658.802 Fos h

Publisher

London : Kogan Page., 1999

Collation

168 hlm. ; 21, 5 cm.

Language

English

ISBN/ISSN

0749429453

Classification

658.802

Content Type

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Media Type

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Carrier Type

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Edition

-

Subject(s)

MARKETING

Specific Detail Info

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Statement of Responsibility

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