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Effective crisis communication: moving from crisis to opportunity. Second edition

In this fully updated Second Edition, three of today’s most respected crisis/risk communication scholars provide the latest theory, practice, and innovative approaches for handling crisis. This acclaimed book presents the discourse of renewal as a theory to manage crises effectively. The book provides 15 in-depth case studies that highlight successes and failures in dealing with core issues of crisis leadership, managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis. Unlike other crisis communication texts, this book answers the question, “What now?” and explains how organizations can and should emerge from crisis.

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Detail Information

Series Title

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Call Number

658.4 See e

Publisher

London : SAGE., 2011

Collation

239 p.

Language

English

ISBN/ISSN

9781412980340

Classification

658.4

Content Type

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Media Type

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Carrier Type

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Edition

Second edition

Subject(s)

ORGANIZATIONAL BEHAVIOR, INDUSTRIAL MANAGEMENT

Specific Detail Info

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Statement of Responsibility

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