Pengukuran tingkat kematangan service operation departemen YI UMN menggunakan kerangka kerja ITIL 2011

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Pengukuran tingkat kematangan service operation departemen YI UMN menggunakan kerangka kerja ITIL 2011

Statement of Responsibility

Wella

Author(s)

Lee, Michael Van Wis - Personal Name

Grade (for Thesis)

A

Edition

Call Number

1411031000327

ISBN/ISSN

Subject(s)

Classification

NONE

Series Title

GMD

Manuscript

Language

Publisher

Universitas Multimedia Nusantara

Publishing Year

2018

Publishing Place

Tangerang

Collation

136 p. ; 30 cm.

Specific Detail Info

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