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Customer service satisfaction & call center berdasarkan ISO 9001 mengukur pelayanan jasa plus studi kasus PT. Asuransi Jiwa Manulife Indonesia

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Series Title

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Call Number

658.812 Ran c

Publisher

Jakarta : Gramedia Pustaka Utama., 2013

Collation

198 p. ; 21 cm.

Language

ISBN/ISSN

9786020300023

Classification

658.812

Content Type

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Media Type

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Carrier Type

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Edition

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Subject(s)

PELANGGAN, PELAYANAN

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