Measure what matters : online tools for understanding customers, social media, engagement, and key relationships

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Measure what matters : online tools for understanding customers, social media, engagement, and key relationships

Statement of Responsibility

Delahaye Paine, Katie

Author(s)

Delahaye Paine, Katie - Personal Name

Grade (for Thesis)

Edition

Call Number

659.202854678 del m

ISBN/ISSN

9780470920107

Subject(s)

Customer services -- Research.

Classification

659.202854678

Series Title

GMD

Text

Language

English

Publisher

John Wiley

Publishing Year

2011

Publishing Place

New Jersey

Collation

252 p. ; 24 cm cm.

Specific Detail Info

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