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Analisis pengaruh convenience, transsaction process, system quality, dan content reliability terhadap customer satisfaction serta implikasinya terhadap customer complaint dan repurchase intention

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Publisher

Tangerang : Universitas Multimedia Nusantara., 2016

Collation

140 p. ; 30 cm.

Language

Indonesia

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Classification

NONE

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Statement of Responsibility

Purnamaningsih

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