Text

What customers like about you : adding emotional value for service excellence and competitive advantage

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Detail Information

Series Title

-

Call Number

658.834221 Fre w

Publisher

London : UNKNO., 1998

Collation

304p. ; 24cm.

Language

ISBN/ISSN

9781857882063

Classification

658.834221

Content Type

-

Media Type

-

Carrier Type

-

Edition

-

Subject(s)

MARKETING RESEARCH, CONSUMER BEHAVIOR

Specific Detail Info

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Statement of Responsibility

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