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The BrandPromise
Knapp, Duane E - Personal Name
658.18 Kna t
9780071494410
658.18
How Costco, Ketel one, Make-A-Wish, Tourism Vonouver, & Other leading brands make and keep the promise that guaratees success!
Text
English
McGraw-Hill
2008
New York
xix, 264 hlm. ; 23 cm.
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