The practical guide to achieving customer satisfaction in events and hotels

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The practical guide to achieving customer satisfaction in events and hotels

Statement of Responsibility

Author(s)

Berners, Philip - Personal Name
Martin, Adrian - Personal Name

Grade (for Thesis)

Edition

Call Number

647.94068 Ber p

ISBN/ISSN

9780367723859

Subject(s)

Special events -- Management
Hotel management
Hospitality industry -- Customer services

Classification

647.94068

Series Title

GMD

Text

Language

Publisher

Routledge

Publishing Year

2023

Publishing Place

London

Collation

Specific Detail Info

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