Customer service marketing : managing the customer experience

1. Provides an overview of customer service principles, theories, and practices, and covers a range of classic and contemporary business theories 2. Includes case studies of business enterprises in various hospitality and service sectors including hotels, restaurants, theme parks, event management, airlines, cruises, (e-)retailers, finance 3. Suggests important considerations and design concept…

Modul : accounting information system 1 = Modul laboratorium sistem informasi…

Edition

-

ISBN/ISSN

-

Collation

29 p. ; 30 cm.

Series Title

-

Call Number

Ref 657.0285 Rat a

Creativity, Inc. : overcoming the unseen forces that stand in the way of true…

From a co-founder of Pixar Animation Studios—the Academy Award–winning studio behind Coco, Inside Out, and Toy Story—comes an incisive book about creativity in business and leadership for readers of Daniel Pink, Tom Peters, and Chip and Dan Heath. NEW YORK TIMES BESTSELLER | NAMED ONE OF THE BEST BOOKS OF THE YEAR BY The Huffington Post • Financial Times • Success • Inc. • Library…

Current Issues Lembaga Keuangan Syariah

Buku ini adalah serangkaian penelitian terhadap lembaga keuangan syariah yang disusun dalam tiga bagian utama. Bagian pertama berkaitan perbankan Islam (Efisiensi, Moral Hazzard, Formula Bagi Hasil, dan Syariah Review). Bagian kedua fokus pada Pasar Modal Islam (Portofolio dan Sukuk), dan bagian ketiga yang merupakan penutup mengetengahkan evaluasi terhadap berbagai permasalahan dalam Asuransi …

Kalkulus

Edition

9 jilid 2

ISBN/ISSN

9789790991545

Collation

432 p.

Series Title

-

Call Number

515.15 Pur k

Laporan Kerja Magang Dalam Tim Programming Festival Film Pendek Minikino

Edition

-

ISBN/ISSN

-

Collation

22 p.

Series Title

-

Call Number

L13120210001466

Visual media in Indonesia : video vanguard

In the age of digital communication and global capitalism, people's mental, social and natural environments are interconnected in complex and often unpredictable ways. This book focuses on the visual media, one of the key factors in shaping the contemporary ecology of colliding environments. Case-studies include video artists, community media activists, television programme makers and literary …

Peran Junior Graphic Designer dalam CV Mutualist Creatives

Edition

-

ISBN/ISSN

-

Collation

40 p.

Series Title

-

Call Number

L14120210001581

Peranan Desainer Grafis Dalam Perancangan Promosi Divisi Emerging Business Si…

Edition

-

ISBN/ISSN

-

Collation

27 p.

Series Title

-

Call Number

L13120210001729

Peranan desainer grafis pada studio swargaloka

Edition

-

ISBN/ISSN

-

Collation

18 p. ; 30 cm.

Series Title

-

Call Number

L12120210001008

Peranan animator di PT centrinova solusi edukasi

Edition

-

ISBN/ISSN

-

Collation

23 p. ; 30 cm.

Series Title

-

Call Number

L12120210001170

Pelaksanaan jasa audit di kantor akuntan publik susianto arona

Edition

-

ISBN/ISSN

-

Collation

96 p. ; 30 cm.

Series Title

-

Call Number

L1313021000414

The Essential Physics of Medical Imaging

This renowned work is derived from the authors' acclaimed national review course ("Physics of Medical Imaging") at the University of California-Davis for radiology residents. The text is a guide to the fundamental principles of medical imaging physics, radiation protection and radiation biology, with complex topics presented in the clear and concise manner and style for which these authors are …

Perancangan ulang identitas visual restoran telaga seafood

Edition

-

ISBN/ISSN

-

Collation

90 p. ; 30 cm.

Series Title

-

Call Number

14120210001423

Evaluasi program marketing public relations dalam rebranding tigerair Mandala…

Fakultas ilmu komunikasi program studi ilmu komunikasi

Pengaruh kepemilikan manajerial, kepemilikan institusional, free cash flow, g…

Edition

-

ISBN/ISSN

-

Collation

103 p. ; 30 cm.

Series Title

-

Call Number

1313021000395

Implementasi algoritma link-state pada proxy selector

Fakultas ICT program studi teknik informatika

Analisa lokasi PT. Kadujaya perkasa dengan menggunakan metode analytic hierar…

Fakultas ekonomi program studi manajemen

Digital Indonesia : connectivity and divergence

This book places Indonesia at the forefront of the global debate about the impact of 'disruptive' digital technologies. Digital technology is fast becoming the core of life, work, culture and identity. Yet, while the number of Indonesians using the Internet has followed the upward global trend, some groups -- the poor, the elderly, women, the less well-educated, people living in remote communit…

Perancangan promosi roti ganjelrel dyriana

Edition

-

ISBN/ISSN

-

Collation

89 p. ; 30 cm.

Series Title

-

Call Number

13120210001337