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"Schneider, Jakob"
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This is service design methods : a companion to This is service design doing
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: Stickdorn, Marc - Hormess, Markus - Lawrence, Adam - Schneider, Jakob -
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This is service design doing : applying service design thinking in the real world : a practitioner's handbook
Author(s)
: Stickdorn, Marc - Hormess, Markus - Lawrence, Adam - Schneider, Jakob -
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