What customers like about you : adding emotional value for service excellence and competitive advantage

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What customers like about you : adding emotional value for service excellence and competitive advantage

Indeks

Statement of Responsibility

Author(s)

Freemantle, David - Personal Name

Grade (for Thesis)

Edition

Call Number

658.834221 Fre w

ISBN/ISSN

1857882067 (pbk.)

Subject(s)

MARKETING RESEARCH, CONSUMER BEHAVIOR

Classification

658.834221

Series Title

GMD

Text

Language

Publisher

Publishing Year

1998

Publishing Place

London

Collation

304p. ; 24cm.

Specific Detail Info

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