Foundations of IT service management : with ITIL 2011

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Foundations of IT service management : with ITIL 2011

Statement of Responsibility

Author(s)

Orand, Brady - Personal Name

Grade (for Thesis)

Edition

Call Number

004.0688 Ora f

ISBN/ISSN

9781466231320

Subject(s)

Computer industry--Customer services
Customer services--Management

Classification

004.0688

Series Title

GMD

Text

Language

English

Publisher

ITIL ya Brady

Publishing Year

2013

Publishing Place

United States of America

Collation

331 p.

Specific Detail Info

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