Pengaruh implementasi ISO 9001 terhadap peningkatan service quality dan operational performance perusahaan jasa di Indonesia

Pengaruh implementasi ISO 9001 terhadap peningkatan service quality dan operational performance perusahaan jasa di Indonesia

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Pengaruh implementasi ISO 9001 terhadap peningkatan service quality dan operational performance perusahaan jasa di Indonesia

Statement of Responsibility

Tessa Hendra

Author(s)

Octovianus, Wilson - Personal Name

Grade (for Thesis)

A

Edition

Call Number

ISBN/ISSN

Subject(s)

Classification

NONE

Series Title

GMD

Manuscript

Language

Indonesia

Publisher

Universitas Multimedia Nusantara

Publishing Year

2015

Publishing Place

Tangerang

Collation

105 p. ; 30 cm.

Specific Detail Info

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