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Found 6 from your keywords: Subject : "CUSTOMER SERVICES, CUSTOMER RELATIONS"

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Author(s) : Kartajaya, Hermawan - Asmara, Bayu -

Author(s) : Capodagli, Bill - Jackson, Lynn - DiJulius, John R -

Author(s) : Gerson, Richard F -

Author(s) : Hiebeler, Robert - Ketteman, Charles - Kelly, Thomas B -

Author(s) : Osterwalder, Alexander -

Author(s) : Harris, Elaine K. -