Secret service : Hidden systems that deliver unforgettable customer service

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Includes index

Statement of Responsibility

Author(s)

Capodagli, Bill - Personal Name
Jackson, Lynn - Personal Name
DiJulius, John R - Personal Name

Grade (for Thesis)

Edition

Call Number

658.81221 Jac s

ISBN/ISSN

0814471714

Subject(s)

Classification

658.81221

Series Title

GMD

Text

Language

English

Publisher

Amacom

Publishing Year

2003

Publishing Place

New York

Collation

xix, 172 p. : ill. ; 23 cm.

Specific Detail Info

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