SELECT biblio.biblio_id, biblio.title, biblio.image, biblio.isbn_issn, biblio.publish_year, pbl.publisher_name AS `publisher`, pplc.place_name AS `publish_place`, biblio.labels, biblio.input_date FROM biblio LEFT JOIN mst_publisher AS pbl ON biblio.publisher_id=pbl.publisher_id LEFT JOIN mst_place AS pplc ON biblio.publish_place_id=pplc.place_id WHERE opac_hide=0 AND (biblio.biblio_id IN (SELECT bt.biblio_id FROM biblio_topic AS bt LEFT JOIN mst_topic AS t ON bt.topic_id=t.topic_id WHERE topic LIKE '%SERVICE INDUSTRIES%')) ORDER BY biblio.publish_year DESC, biblio.title ASC LIMIT 0, 20
12 1 20 Essentials of services marketing. Fourth Edition Wirtz, Jochen Primary Author mixed material 9781292425191 United Kingdom Pearson 2023 133779467867a30980c54c77.21264471.jpg This is service design methods : a companion to This is service design doing Stickdorn, Marc Primary Author Hormess, Markus Primary Author Lawrence, Adam Primary Author Schneider, Jakob Primary Author mixed material 9781492039594 Sebastopol O'Reilly Media 2020 870936438627b470a78ce17.79174242.jpg Orchestrating experiences : collaborative design for complexity Risdon, Chris Primary Author Quattlebaum, Patrick Primary Author mixed material 9781933820736 Brooklyn, New York Rosenfeld Media 2018 9781933820736.jpg.jpg Services marketing : integrating customer focus across the firm. Seventh Edition Zeithaml, Valarie A Primary Author Bitner, Mary Jo Primary Author Gremler, Dwayne D Primary Author mixed material 9781260083521 New York McGraw-Hill Education 2018 9781260083521.jpg.jpg This is service design doing : applying service design thinking in the real world : a practitioner's handbook Stickdorn, Marc Primary Author Hormess, Markus Primary Author Lawrence, Adam Primary Author Schneider, Jakob Primary Author mixed material 9781491927182 Sebastopol O'reilly 2018 9781491927182.gif.gif Designing the invisible : an introduction to service design Penin, Lara Primary Author mixed material 9781472572585 London Bloomsbury Publishing 2017 74002318762382995b5f161.75113979.jpg Principles of marketing : an Asian perspective. Fourth Edition Kotler, Philip Primary Author Armstrong, Gary Primary Author Ang, Swee Hoon Primary Author Leong, Siew Meng Primary Author mixed material 9781292089669 Harlow Pearson Education 2017 dgdgdfdgdggfgf.gif.gif Digital Wars: Apple, Google, Microsoft dan pertempuran meraih kekuasaan atas internet Arthur, Charles Primary Author mixed material 9786020212876 Jakarta Elex Media Komputindo 2012 Digital_Warsl.jpg.jpg Ekonomi media : pengantar konsep dan aplikasi Usman Primary Author mixed material 9789794505724 Bogor Ghalia Indonesia 2009 5ab1d5ea2b3333.41130103l.jpg.jpg Break From The Pack : Strategi Bersaing di Tengah Sengitnya Ekonomi Peniruan Harari, Oren Primary Author mixed material 9789797984465 Jakarta Bhuana Ilmu Populer 2007 coverimg_1002489.jpg Lean six stigma: for manufacturing and service industries Gaspersz, Vincent Primary Author mixed material 9786029941753 Jakarta Gramedia Pustaka Utama 2007 26.jpg.jpg Atracting tourists traders inventors : Strategi memasarkan daerah di era otonomi Sunarto, Yuswo Hady Riset Primary Author Kartajaya, Hermawan Primary Author mixed material 9792212841 Jakarta MarkPlus 2005 coverimg_1359.jpg