SELECT biblio.biblio_id, biblio.title, biblio.image, biblio.isbn_issn,
biblio.publish_year, pbl.publisher_name AS `publisher`, pplc.place_name AS `publish_place`, biblio.labels, biblio.input_date FROM biblio LEFT JOIN mst_publisher AS pbl ON biblio.publisher_id=pbl.publisher_id LEFT JOIN mst_place AS pplc ON biblio.publish_place_id=pplc.place_id WHERE opac_hide=0 AND (biblio.biblio_id IN (SELECT bt.biblio_id FROM biblio_topic AS bt LEFT JOIN mst_topic AS t ON bt.topic_id=t.topic_id WHERE topic LIKE '%Consumer Satisfaction%')) ORDER BY biblio.publish_year DESC, biblio.title ASC LIMIT 0, 20
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Customer service marketing :
managing the customer experience
Torres, Edwin N.
Primary Author
mixed material
9780367208936
Abingdon
Routledge
2023
793422292654b2bdd3e9597.83158126.jpg
Brand experiences :
building connections in a digitally cluttered world
Randazzo, Steve
Primary Author
mixed material
9781733874502
Paiphen Publishing
2019
63564352865e0390346d191.04494324.jpg
The lean product playbook :
how to innovate with minimum viable products and rapid customer feedback
Olsen, Dan
Primary Author
mixed material
9781118960875
New Jersey
John Wiley
2015
lean.jpg.jpg
Build for change :
revolutionizing customer engagement through continuous digital innovation
Trefler, Alan
Primary Author
mixed material
9781118930267
Hoboken
John Wiley
2014
build_fot_change.jpg.jpg