APA Style

Niven, P, R. (2006). Balanced scorecard step-by-step : maximizing performance and maintaining results. Second Edition (Second Edition). Hoboken: John Wiley & Sons.

MLA Style

Niven, Paul, R.. "Balanced scorecard step-by-step : maximizing performance and maintaining results. Second Edition". Second Edition Hoboken: John Wiley & Sons, 2006. Text.