APA Style

Mutak, M, G. (2018). Efektivitas implementasi program customer relationship management terhadap minat beli ulang customer . Tangerang: Universitas Multimedia Nusantara.

MLA Style

Mutak, Michelle, Greysianti. "Efektivitas implementasi program customer relationship management terhadap minat beli ulang customer". Tangerang: Universitas Multimedia Nusantara, 2018. Manuscript.