APA Style

Hito, R, L, A, P. (2018). Strategi customer relationship management (CRM) GO-JEK dalam mempertahankan loyalitas pelanggan melalui program go-points . Tangerang: Universitas Multimedia Nusantara.

MLA Style

Hito, Rachel, Lia, Ade, Putri. "Strategi customer relationship management (CRM) GO-JEK dalam mempertahankan loyalitas pelanggan melalui program go-points". Tangerang: Universitas Multimedia Nusantara, 2018. Manuscript.