APA Style

Palloff, R, M., Pratt, K. (2013). Lessons from the virtual classroom : the realities of online teaching. Second Edition (Second Edition). San Francisco: John Wiley & Sons.

MLA Style

Palloff, Rena, M.., Pratt, Keith. "Lessons from the virtual classroom : the realities of online teaching. Second Edition". Second Edition San Francisco: John Wiley & Sons, 2013. Text.