APA Style

Oliviani,Sonia, . (2016). Aktivitas customer relationship management suvarna sutera Pasar Kemis Tangerang . Tangerang: Universitas Multimedia Nusantara.

MLA Style

Oliviani,Sonia, . "Aktivitas customer relationship management suvarna sutera Pasar Kemis Tangerang". Tangerang: Universitas Multimedia Nusantara, 2016. Manuscript.