APA Style

Batara, J. (2016). Strategi customer relationship management fx Sudirman dalam memabngun loyalitas pelanggan (studi kasus member X card) . Tangerang: Universitas Multimedia Nusantara.

MLA Style

Batara, Junyko. "Strategi customer relationship management fx Sudirman dalam memabngun loyalitas pelanggan (studi kasus member X card)". Tangerang: Universitas Multimedia Nusantara, 2016. Manuscript.