APA Style
Macawalang, G. (2016).
Implementasi strategi customer relationship management hotel sintesa peninsula manado produk banquet dalam mempertahankan loyalitas customer business to business .
Tangerang:
Universitas Multimedia Nusantara.
MLA Style
Macawalang, Gabriella.
"Implementasi strategi customer relationship management hotel sintesa peninsula manado produk banquet dalam mempertahankan loyalitas customer business to business".
Tangerang:
Universitas Multimedia Nusantara,
2016.
Manuscript.