APA Style

Macawalang, G. (2016). Kegiatan customer relationship management di PT GARUDA INDONESIA CABANG MANADO . Tangerang: Universitas Multimedia Nusantara.

MLA Style

Macawalang, Gabriella. "Kegiatan customer relationship management di PT GARUDA INDONESIA CABANG MANADO". Tangerang: Universitas Multimedia Nusantara, 2016. Manuscript.