APA Style
Valentinus, R. (2016).
Implementasi program service excellence di PT Lestari Mahadibya .
Tangerang:
Universitas Multimedia Nusantara.
MLA Style
Valentinus, Rio.
"Implementasi program service excellence di PT Lestari Mahadibya".
Tangerang:
Universitas Multimedia Nusantara,
2016.
Manuscript.